Local Tours & Lesson Cancellation and Waiver Policy
Waivers: No one may participate in any Aqua Adventures event without signing a liability waiver. Minors must have a parent or guardian sign a waiver for them.
Liability waivers are important legal documents that limit your rights. Please take the time to read it in advance. You may complete it online (no need to print it – it gets stored automatically on our secure servers), or at the shop when you arrive.
Cancellations: Full payment is required at the time of reservation to reserve your place on any local tour or lesson.
Full Refund: We reserve the right to change any itinerary to match existing conditions. If we must cancel due to unsafe or unsuitable weather or sea conditions (as determined by our qualified staff), you will have your choice of credit, or a full refund. We are not responsible for non-refundable hotel or transportation costs.
Full Refund: If you cancel more than 24 hours before your tour or lesson, you will receive a refund or credit (your choice).
No Refund: No refund or credit will be given if you cancel less than 24 hours before your tour or lesson for any reason, including those beyond your control. You may substitute another paddler provided they meet any skill or experience requirements.